I disagree, if like Sabbit you'd been waiting years for things *you* like to happen and they dont occour then leaving really is your only option, or hauling up in the Library to see if things go the way *you* want. Which is what a few exiles do, nothing wrong with that.
I think its sad Sabbit left in the way he did, but having spoken with him OOC it was series of events and stuff, IC & OOC that lead to him walking away. It wasnt the PM issue, people would do well to remember that.
The method of leaving could have been better, but the reasons i heard for it were faultless, for him and the way he felt.
I have to add i still enjoy playing CL, but theres other games out there which i cant play due to only having an old beige G3
I have to say i might not be clanning quite as much if i'd been able to try Shadowbane or Everquest. That said i doubt id have left either, i have some good friends in the game
IMO the way to keep players is to do things they want to do, not everything as that isnt feasible or the CL way. But if like 90% of clanners want a new KI or new healer test etc. then these are the things that should be being worked on.
I fully understand GM's have their own projects, things take a long time, and not everything we want is feasible, but we pay to play and its nice to see our ideas taken on board. Which i know alot of the time they are, bu the ones we want the most dont seem to happen. (new KI, test, more weapons etc.)
I do stand by my statement from ages ago that it would be nice to have an inkling whats happening behind the scenes. Not everything, but if you keep us involved then you might find exiles hanging in a bit longer knowing that there new tests, or new shields etc. coming *soon*. Rather than hanging up their boots and not renewing the account.
A list of projects being worked on would be great, but might well spoil the surpise when it comes. Then again whats these in surprise if there no-oone to see it.
Losing players is never good and im damn certain the GM's are doing all they can to improve the game, so this is just my opinion fwiw.

I dont know half the fact i need to so its really speculation.
Hmm a bit of a rant that so feel free to ignore!