"Downloading updater data..." hangs

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Lorikeet
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"Downloading updater data..." hangs

Post by Lorikeet » Fri Apr 07, 2017 11:03 pm

Xrak had trouble logging someone on today because the downloader didn't work. Then Naf and Mork mentioned the same thing in Discord. So I tried to update my third client, which I rarely use, and it did the same thing. So I think there is a problem.

It finally gave me a "Could not download the new client. -31997" message.

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Yappy
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Re: "Downloading updater data..." hangs

Post by Yappy » Sat Apr 08, 2017 6:29 am

The deltatoa.com site appears to be experiencing connectivity issues; we're looking into it.

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Re: "Downloading updater data..." hangs

Post by Yappy » Sat Apr 08, 2017 4:23 pm

So it turns out that the Delta Tao website/server is down. We've placed a help ticket to resolve the issue, but we're not optimistic that this will be resolved until Monday.

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Jazz
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Re: "Downloading updater data..." hangs

Post by Jazz » Sat Apr 08, 2017 6:38 pm

Thanks for the update Yappy! Keep up the good fight! :-)
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Re: "Downloading updater data..." hangs

Post by Yappy » Sun Apr 09, 2017 5:07 am

The Delta Tao site is back up and running. Please let us know if the "downloading updater data" problem persists. Thanks!

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Re: "Downloading updater data..." hangs

Post by Xrak » Sun Apr 09, 2017 7:01 am

Working for me now, thanks!

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Re: "Downloading updater data..." hangs

Post by Daimoth » Mon Apr 10, 2017 9:01 pm

Taking a LOOOONG time to login still btw
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Re: "Downloading updater data..." hangs

Post by Haffron » Mon May 15, 2017 5:54 am

I am currently not able to go to Delta Tao's site and download the update.
Santa's crossbow knocked my eye out!

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